Adrian Osborne

Bachelor of Science (Honours) in Computer Science

Feburary 2023 - Present

University of Technology Sydney · Major: Networking and Cybersecurity

Pursuing a Bachelor of Computer Science with Honours at the University of Technology Sydney, with a major in Networking and Cybersecurity. I have developed skills in network security, Wireshark, and various network protocols. Additionally, I have created and secured over 10 virtual machines across different projects, demonstrating my expertise in managing secure environments.

Key Achievements:

• Received High Distinction in Programming, showcasing strong skills in Python and Javascript.
• Led multiple team projects that achieved successful outcomes.
• Created solutions using a variety of programming languages.
• Active member of the UTS Cyber Security Society.

BLUE TEAM LEVEL ONE (BTL1)

Security Blue Team

Issued April 2025

Credential ID 569193914

INTRODUCTION TO DIGITAL FORENSICS

Security Blue Team

Issued September 2024

Credential ID 331065173

INTRODUCTION TO NETWORK ANALYSIS

Security Blue Team

Issued September 2024

Credential ID 406881211

FOUNDATIONS OF CYBERSECURITY

Google

Issued March 2024

Credential ID 79KJ6H9PWRVX

PLAY IT SAFE: MANAGE SECURITY RISKS

Google

Issued March 2024

Credential ID JGUAC4RNNNGS

TECHNICAL SUPPORT FUNDAMENTALS

Google

Issued March 2024

Credential ID VJG3DWK2FZB3

PACKET SNIFFING WITH WIRESHARK: CREATE YOUR FIRST FILTERS

Coursera

Issued March 2024

Credential ID ZVCESFR6NU89

PERFECTING YOUR README

Coursera

Issued March 2024

Credential ID BER83BGLXVQ8

LEARN MARKDOWN

Scrimba

Issued March 2024

Credential ID NVUX4ED3GDDK

Service Experience Engineer Intern at The Missing Link

March 2025 - Present

The Missing Link · Internship · Artarmon, New South Wales, Australia

In my internship role, I shadowed experienced team members to learn best practices while building and configuring laptops for clients and internal staff, using Autopilot to install software and assign user roles.

I wiped laptops with BitRaiser and reimaged devices or created imaging USBs to ensure each machine met compliance standards.

I also set up a small-form-factor PC (gNuc) and created label-printing templates so the team could efficiently prepare and dispatch builds to clients.

Customer Service Specialist at Bunnings

October 2023 - Present

Bunnings · Part-time · Pymble, New South Wales, Australia

I recieved a promotion in which my role evolved to include leadership responsibilities at the service desk, focusing on managing hires, warranties, and customer issues.

Leading and coordinating a team, I refined my skills in time and personnel management and learned the importance of leadership in customer experience and business success.

• Managed hires, warranties, customer issues, and returns, focusing on team leadership.
• Led a team of 3 to 12 members to ensure operational continuity and high standards.
• Delegated tasks and managed schedules for effective time and personnel management.

Operations Team Member at Bunnings

Feburary 2022 - October 2023

Bunnings · Casual · Pymble, New South Wales, Australia

I provided essential support across a wide range of retail functions, playing a key role in improving customer experience and optimising store efficiency.

• Supported various retail functions to improve overall customer experience and drive store efficiency.
• Efficiently handled cash registers, processed returns, and ensured accurate financial transactions.
• Managed click-and-collect orders, ensuring that customer orders were prepared and fulfilled in a timely manner.
• Contributed to operational efficiency by organising the storefront and managing end-of-day financials, ensuring readiness for the next business day.

Freelance IT Specialist at Midnight Madness

September 2023 - Present

Midnight Madness · Freelance · Sydney, New South Wales, Australia

Designed and administered systems for managing sensitive files and user permissions. Established role-based access controls to ensure that staff, photographers and promotion teams could securely share and retrieve event materials without exposing confidential information. Developed a website to support ticket sales and event details, though it is now retired.

This role sharpened my expertise in IT systems administration and reinforced how effective permission management underpins both security and smooth event operations.

Key achievements in this role:

• Designed and administered role-based access controls to safeguard sensitive event materials.
• Implemented secure file management systems for staff, photographers and promotion teams.
• Developed and maintained a website to support ticket sales and event details (now retired).

McDonald's Crew Member

Janurary 2021 - Feburary 2022

McDonald's · Casual · Macquarie Park, New South Wales, Australia

Thrived in a fast-paced environment, demonstrating commitment to outstanding customer service, effective teamwork, and operational efficiency. Worked proactively with the team to ensure customer satisfaction.

• Provided exceptional customer service in a dynamic, fast-paced environment.
• Collaborated effectively with team members to create a positive work atmosphere.
• Accurately handled customer orders and managed cash transactions securely.